Children Passport Issueance allert program

[Brandon]

The non custodial parent was court order to provide me( the custodial parent) with all documents needed for passport applications for our minors. She provided a written consent(notarized) allowing me to obtain their passports. However the day prior she our minor in the "Children passport Issuance Alert Program". The CPIAP has been trying to contact her with no success. She has filed reports and cases with every agency against me, and left the state. I'm getting all the calls from these agency looking for her. I'm at a lost here.
Does the court order not triumph her report? How do I get this taking care of? Help Please!!!!!!!!!!!

[Attorney Cheri Hobbs]

You need to show the agencies contacting you the court order. You should schedule a hearing to review what she has done in your family law matter.

[Brandon]

I did attached the copy of the court order with the application. The office is telling me they are giving my ex the chance to go back to court to have the ruling overturn. Is this possible. She has left the state, does not participate in anything in their children lives, does not hasn't paid her child support in eight months, but is going round preventing our lives from moving on.
Can the office have her go back to court to try and have the judge over turn to ruling?

[Attorney Cheri Hobbs]

Document everything (people, times you spoke to them, dates) and keep the journal in case you do go back to court. The court will more than likely be sympathetic to your situation.

[Brandon]

I just got off the phone with CPIAP, I was told they did get in contact with my ex. She stated to the agency she is not consenting to passport applications. They have a written authorization with her consent(notarized) and a court order, still they are saying they cannot issue the passport as she has with drew her consent.